TRAINING / HR

EMPLOYMENT ISSUES NEED CAREFUL HANDLING – PRACTICAL CHOICE PARTNERSHIP HAS THE LEGALLY CORRECT ANSWERS

 

Employment law is fraught with complications which can catch out even the most diligent of managers. And there are so many awkward staffing issues you have to handle correctly: performance measurement, lateness, absence and sickness, disciplinary discussions, firing employees, redundancies and always the fear of being taken to an Employment tribunal.

Finding the right advice can also be difficult, and often very expensive. But not with Practical Choice Partnership. Our Employment Law Specialist/HR partner will use their expertise to guide you through the minefield of employment, law, and provide confidential advice tailored to your individual needs.

The cost of this service is highly competitive. All you need to do is pick up the phone to us and then let our partner handle the issues for you, allowing you to focus on running the business.

Our partner will assist you with help on all aspects of employment law including:

– HR support and advice on disciplinary/grievance investigations/performance
management.
– Unfair dismissal/constructive dismissal
Redundancy
– Discrimination – sex, race, disability, age, religion or belief and sexual orientation
– Bullying/harassment
– Flexible working
– Maternity issues
– Parental leave
– Absence/sick leave
– Restrictive covenants
– Working Time Regulations
– Public Interest Disclosure and Whistle Blowing
– Contract disputes
– Industrial relations and trade union matters
– Internal personnel/employment issues
– Company restructuring and redundancy
– Employment policies and procedures
– TUPE transfer
– Contracts of employment
– Directors’ service agreements
– Business transfers and acquisitions (employment matters)

Staff Training

Practical Choice Partnership can also help with your staff training needs. Our partners offer bespoke workshops designed to meet the needs of all your teams – from a basic level, for newer team members who need their confidence building, through to a more advanced level for experienced team members. The benefit that this will bring to your business is an increase in the knowledge and skills of your workforce, plus greater individual and team confidence.

Some of the most popular subjects for workshops:

– The role of reception and/or reservations and/or meetings and events
– Enquiry handling
– Face to face selling
– Customer service
– Complaint handling
– Reception procedures
– Reservations/revenue management procedures
– Meetings and events sales
– Soft skills
– Coaching
– Training the trainer

Development Programmes

A programme of learning can be designed to suit the needs of your team and then delivered to more advanced levels over a controlled period of time. Programmes of training would be bespoke and designed for your business team. It can incorporate interim team assessments such as mystery shopper and individual coaching sessions.

Some of the development programmes that can be designed for your team:

– Reception development
– Reservations and revenue
– Weddings
– Conference and banqueting
– Head of Department Development
– Benefits to your business
– Increased conversion rates
– Increased staff loyalty
– Lower staff turnover
– Increased customer satisfaction
– Increased customer loyalty

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